Understanding Your Bill

We have provided links to utility companies that have web resources to help their customers understand their bills. We have only listed the gas and electric utilities under the jurisdiction of the KCC who provide residential customer service and had a web resource available at the time of publication. If you do not see your company on the list, we would encourage you to contact them directly at the number provided on your most recent bill.

CompanyWeb Resource
Atmos EnergyUnderstanding your bill (http://atmosenergy.com/home/cs/samplebill.html)
Black HillsCompany website (http://www.blackhillsenergy.com/)
Empire ElectricSee a sample bill (https://www.empiredistrict.com/CustomerService/Electric.aspx )
Kansas City Power & LightBilling & Account Information/How to read your monthly bill (http://www.kcpl.com/residential/custcare.html)
Kansas Gas ServiceUnderstanding your bill (http://www.kansasgasservice.com/en/CustomerCare/UnderstandingYourBill.aspx)
Midwest EnergyUnderstanding your bill (http://www.mwenergy.com/billcontent.aspx)
Pioneer Electric CooperativeUnderstanding your bill (http://pioneerelectric.coop/for-home/billing-payments/understand-your-bill/)
Westar EnergyExplanation of your bill (https://www.westarenergy.com/explanation-of-my-bill)