For more information contact: Jesse Borjon, (785) 271-3269
October 29, 2014
Kansas Cold Weather Rule Takes Effect November 1 - KCC encourages consumers to prepare now for winter temperatures
Topeka, KS - The Kansas Corporation Commission (KCC) reminds Kansans that the Cold Weather Rule takes effect November 1, 2014 and remains in effect through March 31, 2015
"The Cold Weather Rule helps to ensure that Kansans can be warm in their home this winter," said Chair Shari Feist Albrecht. "We encourage consumers to take steps to prepare for colder temperatures. Steps can include making sure heating equipment is in good working order, thermostats are set at a reasonable level, weather strip and caulk windows and doorways - these things can cut down on heating costs."
The Cold Weather Rule in most cases prevents or limits utility companies from disconnecting a customer's natural gas or electric service during periods of extreme cold. The Rule requires utility companies to offer a 12-month payment plan to allow consumers to maintain or re-establish utility service.
The KCC wants Kansans to have the electric and gas service needed to keep their homes warm during winter months. The KCC also recognizes the customer's responsibility to make arrangements to pay for that service. The Cold Weather Rule was designed in 1983 to ensure that both goals are met. Any residential customer with a past due balance will qualify for payment arrangements under the Rule. However, it is the customer's responsibility to contact the gas or electric company to make those arrangements.
Payment Plan conditions to maintain or restore service:
The Cold Weather Rule applies only to residential customers of electric and natural gas utility companies under the KCC's jurisdiction. For a complete list of utilities regulated by the KCC.
More information about the Cold Weather Rule.
Kansans may also contact their local utility company or the KCC's Office of Public Affairs and Consumer Protection at (800) 662-0027.